Privacy Policy Overview for felanalune.com

Your privacy is important to us at felanalune.com. This policy explains how we collect, use, and protect your personal information in accordance with Australian laws and digital marketing best practices.

Information We Collect About You

We collect different types of information to provide a secure and personalised experience on our site.

• Personal details such as name, email address, or phone number provided through contact forms or account registration.
• Website usage information including pages visited, interaction data, and device/browser types to improve performance.
• Cookies and tracking technology for analytics, site functionality, and tailored content based on your preferences.
• Communications data, such as messages sent to us and your responses to surveys or feedback requests.

How Your Information Is Used

We process your data for various legitimate purposes, balancing user benefits with the need for security.

• To personalise your browsing experience and deliver content relevant to your interests.
• To administer accounts, transactions, or customer support requests securely and efficiently.
• To conduct analytics that help us monitor site trends and improve our product and service offerings.
• To comply with regulatory obligations and safeguard against unauthorised access or misuse.

Legal Basis for Processing Data

felanalune.com complies with Australian privacy laws and uses your information within permissible grounds.

We collect and use your data where needed to fulfil a contract, with your consent, for legitimate business interests, or to meet legal duties under Australian law.

When We Share Data

Your information is shared only with trusted partners or third parties when necessary and with safeguards in place.

• We may use service providers to support hosting, analytics, or communication functions under strict confidentiality requirements.
• If required by law or legal proceedings, we will disclose information in accordance with statutory obligations.
• In the event of business restructuring or transfer, your data may be part of a transaction, subject to privacy protections.

Data Security Measures

Protecting your information is a top priority. We implement technical and organisational safeguards, including encryption, secure servers, and routine audits, to help prevent unauthorised access. While no method is entirely foolproof, we are committed to reducing risks effectively.

Your Rights

Under Australian law, you have certain rights regarding access and control over your personal data.

• The right to request access to the personal data we hold about you at any time.
• The right to correct inaccurate or incomplete information in your profile or records.
• The right to request erasure of your data, subject to legal retention obligations.
• The right to restrict or object to certain data processing activities as allowed by law.

Cookies and Tracking

Our website uses cookies to enable core functionalities, enhance site navigation, and analyse site usage. Cookies can be managed or disabled through your browser settings without restricting access to core site content.

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Contact Us

For any privacy-related questions, concerns, or requests, please reach out to our team directly using the contact options below.

Changes to This Privacy Policy

We may update this policy to reflect changes in law or business operations. Updated policies will be posted here with the revised date noted below.